What is your return policy? | We are bummed you’re not loving your purchase! If a mistake has been made or fabric flaws are found in your order, please email us so we can make it right. All fabric sales through Cottoneer are final. We cannot accept refunds or exchanges for other products in our store. We know purchasing fabric online has a unique set of challenges that may lead to the urge to return or exchange. One of these issues is color. We take all of our photographs in natural light with the utmost of care and color awareness. We even color correct while editing our photos if a color just won’t jive with that day’s lighting. That being said, not all monitors or mobile devices interpret color in the same way, therefore we cannot guarantee the color of your fabric will be exactly the same as you see online. The only sure-fire way to guarantee a color is to order a swatch, which you can do my emailing us at [email protected] Please take care to note our washing instructions which we include in every product listing. These washing instructions often come straight from the fabric manufacturer. If a fabric has been damaged due to incorrect laundering, we will not be able to accept it’s return.
How do I return my items? | If a mistake has been made in your order, please email us for full instructions on how to return your items. We regret that we cannot accept any returns from International Addresses.
What are your shipping days? | Our website www.cottoneerfabrics.com is open 24 hours a day. Orders are shipped Monday thru Friday and we acknowledge all major US Holidays per the USPS shipping schedule.