What is your return policy? | We are bummed you’re not loving your purchase! You can return or exchange any fabrics as long as they are unwashed, uncut, odor-free, and unaltered in any way. Returns made within 30 days of the order shipment date will be issued a refund for the cost of the products to the original form of payment. All accumulated shipping costs will be the responsibility of the customer. Refunds will be processed once items are returned to us. Refunds will not be given for original nor accrued shipping charges. All products (ie precuts – in most cases) must be returned in their original packaging and condition. Cottoneer Fabrics will not accept returns or exchanges on sewing patterns, books, or notions. All pattern, notion, and book sales are final.
How do I return / exchange my items? | Please email us for full instructions on how to return or exchange your items. All accumulated shipping costs will be the responsibility of the customer and will not be refunded or covered by Cottoneer Fabrics. We regret that we cannot exchange items from International Addresses. However, International customers may return their items for refund (if all criteria are met as outlined in return policy) or store credit.
What are your shipping days? | Our website www.cottoneerfabrics.com is open 24 hours a day. Orders are shipped Monday thru Friday and we acknowledge all major US Holidays per the USPS shipping schedule.